Operations Analyst

LOCATION: Gibraltar

This role is responsible for Operations performance reporting for costs, customs and asset efficiency. The role requires a high level of organisation proactivity, analytical ability with excellent communication skills and a solid understanding of the Bunker delivery process.


  • Responsibility for the accuracy and timing of operations key performance reports.
  • Control and reporting of operational costs to the management team.
  • Ensure customs procedures are fulfilled by the global operation team and all relevant documentation required for submission is collated.
  • Keeping track and providing timely notification to internal stakeholders of terminal and barge contractual milestones (i.e. termination, notice periods, renewals, extensions).
  • Analysis with the negotiation of contracts and price agreements for operational costs.
  • Proactively notify potential improvements to trading teams and identify potential solutions.
  • Review of asset performance and provide improvement recommendations along the logistical chain to deliver fuel in the safest, lowest cost and most efficient manner.
  • Propose system changes to improve the efficiency within the operations teams with one source of data from ETRM systems


  • Experience of working in the bunker industry in the region, specifically experience of the bunker delivery process
  • Operational process improvement experience.
  • Experience in managing tasks through to completion.
  • Experience in providing timely, regular accurate reports to variety of stakeholders
  • Strong troubleshooting and problem-solving skills with good attention to detail
  • Ability to think logically and be proactive
  • Experience in managing tasks and deadlines
  • Flexible & self-motivated and able to prioritise work effectively within time constraints, work under pressure and meet deadlines
  • Strong oral & written communication skills and the ability to communicate both at a technical & non-technical level
  • Customs reporting experience desirable.


  • Accounting or analytical background