Business Analyst

DEPARTMENT/TEAM: IT

LOCATION: London

SUMMARY

The Business Analyst will primarily be responsible for gathering analysing and recording change requirements within Peninsula and working with external stakeholders. They will be involved in the full software development lifecycle, responding to developer queries, helping form QA test cases, advising stakeholders on user acceptance testing and guiding a change to implementation.

MAIN RESPONSIBILITIES:

• Working with internal stakeholders and translate business requirements into detailed requirement documents and/or user stories that will either be used by our in-house software development team or by 3rd party organisations working on our behalf
• Design, and document business workflows
• Conducting business analysis using data modelling to accurately reflect requirements.
• Identifying how data model requirements can be implemented within the data structures of information systems. Including proposed data structures within our bespoke systems.
• Definition of SQL Data structures and query data direct from databases using SQL
• Working with multiple data sources via SQL, excel, csv and web services.
• Documentation of user interface design and amendment for responsive and non-responsive user interfaces
• Analysis and design of new build systems ensuring functionality is not lost and new requirements are met
• Pencil draw and refine initial wireframes to be given to web designer to implement
• Validate wireframes with business stakeholders
• Working with Operational Risk to ensure that existing business processes are not broken
• Working with the Data Architect & Solutions Architect to ensure requirements do not degrade system performance
• Contribute to the software development lifecycle change process and CAB meetings
• Part of daily scrum process to provide early feedback and responses to developer questions
• Development of data flow diagrams (current and future state)
• Document problems / requirements and proposed solutions as part of a functional specification in line with company standards
• Act as an interface between the business community / architects and development teams
• Broad, enterprise wide-view of businesses, and appreciation of strategy, processes and capabilities, enabling technologies, and governance
• Support continuous improvement initiatives, including design, configuration, test and implementation.
• Assist with the resolution of complex application support and maintenance issues where relevant.
• Perform analytical testing and investigative work
• Produce technical documentation (Requirements Specification, Test Plan, Training documentation, User Stories).
• Create and maintain release notes, user guides and other communication documentation for internal customers/vendors
• Complete presentations on projects, technical issues & achievements for stakeholder
• Train key users/end users
• Proposing system improvements

KNOWLEDGE, SKILLS AND EXPERIENCE

• Knowledge of Fuel oil and the Bunker Industry desirable
• Strong analytical skills
• Excellent troubleshooting and problem-solving skills with good attention to detail
• Knowledge of relational database design & normalisation and the business analysis skills to develop this
• Knowledge of system integration and the analysis needed to implement them
• Good understanding of the principles of information security and segregation of duties
• Good understanding of quality assurance best practice
• Understanding of scrum / agile and waterfall software development methodologies
• Good understanding of test-driven development
• Experience producing Visio diagrams
• Experience architecting system validation rules and boundary checks
• Experience architecting test & quality for projects and processes
• Ability to think logically and be proactive.
• Ability to work as part of a team and on own initiative in a constructive manner
• Flexible and self-motivated
• Work on multiple projects and use strong time management skills and prioritise your workload accordingly
• Ability to recommend practical ways using innovation, good judgment, creativity and strategic thinking.
• Excellent oral and written communication skills.
• Negotiation, difficult conversation management and prioritization skills.